Scheduler problem after upgrade to 7.2

I just update Suite with new update package to 7.2 and still have problem with scheduler page.

When try to open Scheduler in Admin I just received white page. I try to repaid and have correct permissions.

Hi Nevals,

Can you turn on error reporting? Are there any errors in the sugarcrm.log?

Thanks,

Will.

I have fatal log level error and only what I get is:

Tue Mar 3 12:30:02 2015 [3757][1][FATAL] Job e1f9bd62-84bc-b836-ddbf-54f57f163fbe (Check Inbound Mailboxes) failed in CRON run
Tue Mar 3 13:00:02 2015 [4229][1][FATAL] Job 7975dd8e-8a4e-fa8d-f748-54f586a23a5b (Run Email Reminder Notifications) failed in CRON run


Tue Mar 3 10:00:02 2015 [1304][1][FATAL] Job 7ea011c0-c900-863c-722b-54f562c2a4ce (Check Inbound Mailboxes) failed in CRON run
Tue Mar 3 10:30:03 2015 [1790][1][FATAL] Job 6a22a1d9-9dee-6e64-cabd-54f56a937d61 (Run Email Reminder Notifications) failed in CRON run
Tue Mar 3 11:00:02 2015 [2218][1][FATAL] Job 95e6bd54-486a-1d0c-9605-54f56ac83d70 (Optimise AOD Index) failed in CRON run
Tue Mar 3 11:30:01 2015 [2697][1][FATAL] Job 980c521c-176e-db2d-9a35-54f571a0cccc (Run AOW WorkFlow) failed in CRON run
Tue Mar 3 12:00:04 2015 [3176][1][FATAL] Job a5f5c484-34d5-83ca-9ea5-54f578ca99bd (AOP Check Inbound Mailboxes) failed in CRON run

When I set error log level to warn I get this:

Tue Mar 3 13:29:38 2015 [26833][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image icon_Configurator_32.png not found
Tue Mar 3 13:29:38 2015 [26833][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image icon_Configurator_32.png not found
Tue Mar 3 13:29:38 2015 [26833][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image CreateFP_Event_Locations.gif not found
Tue Mar 3 13:29:38 2015 [26833][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image FP_Event_Locations.gif not found
Tue Mar 3 13:29:38 2015 [26833][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image dashboard.png not found
Tue Mar 3 13:29:47 2015 [26829][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image icon_Schedulers_32.png not found
Tue Mar 3 13:29:47 2015 [26829][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image icon_Schedulers_32.png not found
Tue Mar 3 13:29:47 2015 [26829][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image CreateFP_Event_Locations.gif not found
Tue Mar 3 13:29:47 2015 [26829][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image FP_Event_Locations.gif not found
Tue Mar 3 13:29:47 2015 [26829][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image dashboard.png not found
Tue Mar 3 13:29:50 2015 [26826][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image icon_Configurator_32.png not found
Tue Mar 3 13:29:50 2015 [26826][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image icon_Configurator_32.png not found
Tue Mar 3 13:29:50 2015 [26826][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image CreateFP_Event_Locations.gif not found
Tue Mar 3 13:29:50 2015 [26826][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image FP_Event_Locations.gif not found
Tue Mar 3 13:29:50 2015 [26826][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image dashboard.png not found

Tue Mar 3 13:30:01 2015 [4727][1][DEPRECATED] SugarBean.php: preprocess_fields_on_save() is deprecated
Tue Mar 3 13:30:01 2015 [4727][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php
Tue Mar 3 13:30:02 2015 [4727][1][DEPRECATED] Formatting correction: SchedulersJobs->date_entered had formatting automatically corrected. This will be removed in the future, please upgrade your external code
Tue Mar 3 13:30:02 2015 [4727][1][DEPRECATED] Formatting correction: SchedulersJobs->date_modified had formatting automatically corrected. This will be removed in the future, please upgrade your external code
Tue Mar 3 13:30:02 2015 [4727][1][DEPRECATED] Formatting correction: SchedulersJobs->execute_time had formatting automatically corrected. This will be removed in the future, please upgrade your external code
Tue Mar 3 13:30:02 2015 [4727][1][DEPRECATED] SugarBean.php: preprocess_fields_on_save() is deprecated
Tue Mar 3 13:30:02 2015 [4727][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php
Tue Mar 3 13:30:02 2015 [4727][1][FATAL] Job 735bddfc-6e55-9658-a6b8-54f58deaba25 (Optimise AOD Index) failed in CRON run
Tue Mar 3 13:30:02 2015 [4727][1][DEPRECATED] Formatting correction: SchedulersJobs->failure_count had formatting automatically corrected. This will be removed in the future, please upgrade your external code
Tue Mar 3 13:30:02 2015 [4727][1][DEPRECATED] SugarBean.php: preprocess_fields_on_save() is deprecated
Tue Mar 3 13:30:02 2015 [4727][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php
Tue Mar 3 13:30:23 2015 [31206][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image CreateFP_Event_Locations.gif not found
Tue Mar 3 13:30:23 2015 [31206][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image FP_Event_Locations.gif not found
Tue Mar 3 13:30:23 2015 [31206][71c7b93f-ff44-6c8a-624b-54779c5fc72d][WARN] Image dashboard.png not found

Anyone have same problem?

Will do you have a solution for this problem?

Here is and Apache log:

[Tue Mar 03 18:09:42 2015] [error] [client IP] PHP Fatal error: Cannot redeclare pollMonitoredInboxesCustomAOP() (previously declared in /var/www/html/test/custom/modules/Schedulers/_AddJobsHere.php:43) in /var/www/html/test/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php on line 272, referer: http://my.site.com/test/index.php?module=Administration&action=index

[Tue Mar 03 18:09:46 2015] [error] [client IP] PHP Fatal error: Cannot redeclare pollMonitoredInboxesCustomAOP() (previously declared in /var/www/html/test/custom/modules/Schedulers/_AddJobsHere.php:43) in /var/www/html/test/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php on line 272, referer: http://my.site.com/test/index.php?module=Schedulers&action=index

I am having the same issue after upgrading from 7.1.4 to 7.2. My Scheduler page is blank, I can not create schedulers manually. Even after running a Repair, I still run into issues. Here is the system.log. It appears it is trying to run schedulers, but it is not succeeding.

Thu Mar 5 09:59:01 2015 [14075][1][FATAL] Job 4d5adb35-9085-747c-50b5-54f86a7507e2 (Run Email Reminder Notifications) failed in CRON run
Thu Mar 5 09:59:01 2015 [14075][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php
Thu Mar 5 09:59:01 2015 [14075][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php
Thu Mar 5 10:00:02 2015 [14160][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php
Thu Mar 5 10:00:02 2015 [14160][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php
Thu Mar 5 10:00:03 2015 [14160][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php

Thu Mar 5 10:00:03 2015 [14160][1][FATAL] Job aed88d05-852e-1a73-23bf-54f86be35981 (Run Nightly Process Bounced Campaign Emails) failed in CRON run

Thu Mar 5 10:59:01 2015 [23659][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php

Thu Mar 5 10:59:01 2015 [23659][1][FATAL] Job 38600c6c-8d9f-7d7c-ea4a-54f878d0da7f (Run Email Reminder Notifications) failed in CRON run

Thu Mar 5 10:59:01 2015 [23659][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php
Thu Mar 5 10:59:01 2015 [23659][1][ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php
Thu Mar 5 11:00:01 2015 [23688][1][FATAL] Job runs too frequently, throttled to protect the system.

I am also experiencing this issue.

[FATAL] Job 8358e133-456b-8dfd-337d-54fd9b272e6b (Run Email Reminder Notifications) failed in CRON run

It wasn’t present until I updated to version 7.2.

I had found posts searching Google and had seen that it may be due to mbstring not being enabled in PHP, but a run of php -m shows that the module is enabled.

Thanks,

Kevin

Same here, only option was to backout of the upgrade.

I posted my error in the Bug forum

https://suitecrm.com/forum/bug-tracker/3835-fatal-error-cannot-redeclare-pollmonitoredinboxescustomaop

Having the same problem, blank screen in scheduler

Mon Mar 16 10:17:05 2015 [402][1][FATAL] Job 4b910e5b-eba5-3d23-f1da-55065966185b (Optimise AOD Index) failed in CRON run

Upgrading from SuiteCRM 7.2 to SuiteCRM 7.2.1 should resolve scheduler issues.

Thanks,

Will.

Update config_override.php and insert:

$sugar_config[‘cron’][‘min_cron_interval’] = 0;